Refund Policy

We want you to be fully satisfied with the online marketing services you purchase from our company. If, for any reason, you are not completely satisfied, you may request a refund within 30 days of your purchase.

To request a refund, please send an email to [email protected] with your order number and an explanation of why you are requesting a refund. Once your request is received and verified, we will promptly issue a full refund of the amount paid within seven working days.

Please note that refunds only apply to services not yet rendered. If work has already been performed based on your order, you will receive a prorated refund for the portion of services not yet completed.

We reserve the right to refuse a refund if we suspect fraud or abuse of our refund policy. All refund requests are subject to review and approval by our customer service team.

Privacy Policy

We are committed to protecting your privacy and safeguarding your personal information. This privacy policy outlines the types of information we collect and how we use and protect that information.

Information We Collect

– Contact information (name, email address, phone number) that you provide when purchasing our services or contacting us.

– Billing information (credit card details, billing address) collected when you make a purchase.

– Technical data (IP address, browser type, device information) that is automatically collected when you use our website.

How We Use Your Information

– To process orders and provide the services you purchase.

– To communicate with you about your orders, services, and accounting matters.

– To improve our products, services, and overall customer experience.

– For marketing purposes, such as sending updates and promotions, unless you opt out.

Data Sharing and Disclosure

We do not sell or rent your personal information to any third parties for marketing purposes. We may share your data with trusted third-party service providers who assist with our operations and are obligated to keep your information confidential.

We may also disclose your information if required by law, such as in response to a court order or when necessary to protect our rights and safety or that of others.

Data Security

We implement physical, technical, and administrative safeguards to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure.

Your Rights and Choices

You have the right to access, update, or delete your personal information by contacting us at [email protected]. You may also opt-out of marketing communications at any time.

Changes to this Policy

We may update this privacy policy periodically to reflect changes in our practices. The latest version will always be posted on our website.

If you have any questions about our refund policy or privacy practices, please contact us at [email protected]

57 Cherry Drive Randpark, Randburg, Gauteng, South Africa 2195